Monitoring - The issue has now been resolved. Payouts are expected to be made on Monday the 29th of July.
Jul 26, 2024 - 15:35 CEST
Identified - There are currently issues with clearing files from Westpay which will cause delays with payouts to some customers. The issue is being investigated, we apologize for any inconvenience that this may cause.
Jul 26, 2024 - 09:25 CEST
Resolved -
This incident has been resolved.
Jul 25, 09:56 CEST
Monitoring -
The issue has now been resolved. Payouts are expected to be done tomorrow Thursday 25th of July.
Jul 24, 15:48 CEST
Identified -
Verifone are currently having issues with clearing files which will cause delays with payouts to some customers. Thank you for your patience.
Jul 24, 08:04 CEST
Resolved -
The issue has been identified and resolved, all systems are operational again.
Jul 24, 11:04 CEST
Update -
We are continuing to work on a fix for this issue.
Jul 24, 10:52 CEST
Identified -
We are currently investigating a problem with internal network communication issues causing problems for all VAS services.
Jul 24, 10:15 CEST