Monitoring - The issue has been resolved, and all missing subscription-related emails and documents dating back to 5 November will now be sent to affected subscribers.

As a result, customers may receive multiple emails containing previously delayed reports and documents.

Nov 13, 2026 - 14:18 CET
Investigating - We are currently experiencing issues with transaction and batch subscriptions in Merchant Portal. This may affect weekly and monthly date ranges and the content of generated batch documents.

We are investigating the issue and apologize for any inconvenience this may cause.

Nov 03, 2026 - 15:34 CET
Identified - Due to an ongoing Microsoft 365 service disruption, you may currently experience longer handling and response times for some cases.

We are monitoring the situation and will provide updates as needed.

Nov 13, 2026 - 10:58 CET
Merchant Payouts Operational
Merchant Payouts Operational
Accept Payments Operational
Instore Card Payments Operational
Online Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Click to Pay Operational
CarPay Operational
Apple Pay Operational
Google Pay Operational
Portals Operational
Merchant Portal Operational
Consumer Portal Operational
PosPay WebReports Operational
Customer Support Operational
Phone Support Operational
E-mail Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Resolved - This incident has been resolved.
Nov 13, 08:54 CET
Monitoring - The issue has been resolved. Payouts are expected to be made tomorrow, the 13th of November.
Nov 12, 10:41 CET
Identified - We have identified that some clearing files from Verifone have not yet been received, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.
Nov 12, 09:52 CET

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Resolved - This incident has been resolved.
Nov 4, 14:12 CET
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 4, 13:50 CET

Nov 3, 2026

Resolved - This incident has been resolved.
Nov 3, 04:34 CET
Identified - Swish are reporting a major incident leading to many failed transactions. They are working on resolving the issue.
Nov 3, 00:29 CET

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.