Delays in Merchant Portal
Identified - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Apr 02, 2026 - 09:24 CEST
Acquiring of Card Transactions Operational
Card Authorization Operational
Clearing & Settlement Operational
Payment Solutions Operational
Instore Card Payments Operational
m/ecom Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Web Portal's Operational
Merchant Portal Operational
Consumer Portal Operational
eCom Admin Operational
PosPay WebReports Operational
Contact Channels Operational
Invoicing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming scheduled maintenance notice Apr 11, 2026 00:30 - Apr 12, 2026 02:00 CEST

Important Information Regarding Planned maintenance
Saturday 11th of April and Sunday 12th of April from 00.30 am CET to 06.00 am CET both nights. During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests.

We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.
Posted on Mar 31, 2026 - 09:53 CEST

Scheduled Network Maintenance Apr 13, 2026 04:00-07:00 CEST

Important information regarding planned network maintenance Monday 13th of April from 04.00 am CEST to 07.00 am CET. During the above-mentioned time, Swedbank will perform scheduled network maintenance.
Short interruptions in the card authorization traffic may be experienced during this maintenance window. We apologize for any inconvenience this may cause.
Posted on Apr 02, 2026 - 15:21 CEST

Visa and Mastercard Spring release 2026 Apr 18, 2026 00:00 - Apr 19, 2026 18:00 CEST

Information regarding installation of Visa and Mastercard Spring Release 2026

Saturday 18th to Sunday 19th of April the installation of the changes in Visa and Mastercard spring release will be performed. The installation is not expected to cause any interruptions in communication or affect customers connecting to the authorization and clearing systems
Posted on Mar 31, 2026 - 10:08 CEST
Apr 4, 2026
Swish Service Disruption
Resolved - This incident has been resolved.
Apr 4, 18:43 CEST
Update - Swish is reporting a service disruption via their statuspage. They are investigating
Apr 4, 18:30 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Apr 4, 18:19 CEST
Apr 3, 2026

No incidents reported.

Apr 2, 2026
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Apr 2, 09:23 CEST
Monitoring - The payouts are expected to be made tomorrow, Thursday the 2nd of April.
Apr 1, 15:36 CEST
Investigating - We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.
Apr 1, 08:37 CEST
Apr 1, 2026
Mar 31, 2026
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Mar 31, 08:05 CEST
Monitoring - The payouts are expected to be made tomorrow, Tuesday 31st of March.
Mar 30, 12:58 CEST
Investigating - We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.
Mar 30, 07:39 CEST
Mar 30, 2026
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Mar 30, 07:34 CEST
Monitoring - The payouts are expected to be made on Monday, 30th of March.
Mar 27, 15:13 CET
Investigating - We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.
Mar 27, 08:42 CET
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Vipps Service Disruption
Resolved - This incident has been resolved.
Mar 27, 12:49 CET
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Mar 27, 10:37 CET
Mar 26, 2026
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Mar 26, 08:56 CET
Monitoring - The payouts are expected to be made tomorrow, Thursday 26th of March.
Mar 25, 15:16 CET
Investigating - We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.
Mar 25, 08:18 CET
Mar 25, 2026
Delays in Merchant Portal
Resolved - This incident has been resolved.
Mar 25, 13:47 CET
Investigating - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Mar 25, 09:23 CET
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

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