All Systems Operational
Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As an important step in preparing for an upgraded network, at approximately 03.00 am on June 12th Swedbank Pay will perform necessary network maintenance, affecting communication lines that uses VPN. This maintenance is expected to cause a 5-10 minutes unavailability for VPN connected hosts to the Swedbank Pay authorization platform (Base24). No impact is expected for hosts that use other (non VPN) network communication technologies. We apologize for the inconvenience.
Posted on Jun 02, 2023 - 14:38 CEST
Past Incidents
Jun 5, 2023
Resolved - This incident has been resolved.
Jun 5, 15:20 CEST
Identified - Swish are currently experiencing a service disruption. They are working to restore the service as soon as possible. Thank you for your patience.
Jun 5, 14:30 CEST
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023
Resolved - This incident has been resolved.
May 30, 15:13 CEST
Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
May 30, 13:30 CEST
Resolved - This incident has been resolved.
May 30, 01:36 CEST
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
May 29, 20:02 CEST
May 29, 2023
Resolved - Incident solved and files with transactions from 26/5 and 28/5 have been re-sent from Verifone. The files will be processed this evening.
May 29, 15:56 CEST
Investigating - We are currently investigating this issue together with Verifone.
May 29, 09:40 CEST
Resolved - This incident has been resolved.
May 29, 12:28 CEST
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
May 29, 11:00 CEST
May 28, 2023

No incidents reported.

May 27, 2023
Resolved - This incident has been resolved.
May 27, 16:29 CEST
Update - Swish are continuing to work on a fix for this issue.
May 27, 15:07 CEST
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
May 27, 14:17 CEST
May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Resolved - This incident has been resolved.
May 23, 10:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 08:35 CEST
Identified - We are currently experiencing a service degradation. We are working to restore the service as soon as possible. Thank you for your patience
May 23, 07:04 CEST
May 22, 2023

No incidents reported.