All Systems Operational

Acquiring of Card Transactions Operational
Card Authorization Operational
Clearing & Settlement Operational
Payment Solutions Operational
Instore Card Payments Operational
m/ecom Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Web Portal's Operational
Merchant Portal Operational
Consumer Portal Operational
eCom Admin Operational
PosPay WebReports Operational
Contact Channels Operational
Invoicing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Network Maintenance Feb 19, 2026 00:30-05:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Feb 12, 2026 - 15:30 CET
Scheduled - Planned network maintenance will be carried out on 18–19 February between 22:00–05:00 CET. No service impact is expected during this maintenance window.
Feb 12, 2026 - 14:41 CET
Feb 13, 2026
Ongoing Investigation: Increased Declines in eCom
Resolved - This incident has been resolved.
Feb 13, 18:20 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 17:58 CET
Investigating - We are currently experiencing an increased number of declines in our eCom environment. Our teams are actively investigating the issue and working to identify the root cause.

This does not affect our own acquiring services.

Updates will be provided as soon as more information becomes available.
Feb 13, 15:43 CET
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Issues in Merchant Portal affecting login
Resolved - This incident has been resolved and we are monitoring the results.
Feb 6, 13:42 CET
Update - We are continuing to investigate this issue.
Feb 6, 11:12 CET
Investigating - We are currently experiencing issues with the Merchant Portal which affects the ability to access the portal.

The issue is being worked on to restore full functionality as soon as possible.

Thank you for your patience.
Feb 6, 09:19 CET
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Disturbances with Mastercard authorizations
Resolved - Since 11:40 Swedish time no more disturbances have been identified.
One of the Acquiring MIPs at Mastercard was malfunctioning. There is an ongoing root cause investigation with Mastercard.
Jan 31, 13:18 CET
Investigating - We are currently investigating this issue.
Jan 31, 09:48 CET
Jan 30, 2026

No incidents reported.

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