All Systems Operational

Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
PayByLink Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Service Disruption
Resolved - This incident has been resolved.
Jun 12, 15:46 CEST
Investigating - Currently we are experiencing a service disruption regarding our developer documentation site https://developer.swedbankpay.com.

We are working to restore the site as soon as possible.
Thank you for your patience.
Jun 12, 12:22 CEST
WestPay - Delayed payouts
Resolved - This incident has been resolved.
Jun 12, 08:30 CEST
Monitoring - The payouts are expected to be made on Thursday, the 12th of June.
Jun 11, 08:52 CEST
Identified - We are currently experiencing issues with clearing files from WestPay, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Jun 11, 08:05 CEST
VAS - Problems with some Reversal of fallback transactions
Resolved - This incident has been resolved.
Jun 12, 08:16 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 13:44 CEST
Update - We are continuing to investigate this issue.
Jun 3, 13:41 CEST
Update - We are continuing to investigate this issue.
Jun 3, 12:20 CEST
Investigating - We are currently investigating this issue.
Jun 3, 12:12 CEST
Jun 11, 2025
Verifone - Delayed payouts
Resolved - This incident has been resolved.
Jun 11, 08:07 CEST
Monitoring - The payouts are expected to be made on Wednesday, the 11th of June.

This was due to issues with clearing files, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause.
Jun 10, 08:02 CEST
Jun 10, 2025
Swish Service Disruption
Resolved - This incident has been resolved.
Jun 10, 09:00 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 10, 07:55 CEST
Swish Service Disruption
Resolved - This incident has been resolved.
Jun 10, 06:44 CEST
Identified - Swish are performing a planned maintenence that may impact Swish payments.
Jun 10, 05:01 CEST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025
Vipps Service Disruption
Resolved - This incident has been resolved.
Jun 7, 01:13 CEST
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 7, 00:53 CEST
Jun 6, 2025
Swish Service Disruption
Resolved - This incident has been resolved.
Jun 6, 21:35 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 6, 21:26 CEST
Swish Service Disruption
Resolved - This incident has been resolved.
Jun 6, 20:36 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 6, 20:21 CEST
Jun 5, 2025
Swish Service Disruption
Resolved - This incident has been resolved.
Jun 5, 20:10 CEST
Identified - Swish are still working on a fix for this issue.
Jun 5, 20:05 CEST
Update - We are continuing to investigate this issue.
Jun 5, 19:09 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 5, 19:04 CEST
Swish Service Disruption
Resolved - This incident has been resolved.
Jun 5, 14:20 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 5, 14:02 CEST
Disturbances at 3rd party
Resolved - This incident has been resolved.
Jun 5, 01:54 CEST
Update - We are continuing to work on a fix for this issue.
Jun 4, 22:15 CEST
Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Jun 4, 20:29 CEST
Jun 4, 2025
Disturbances at 3rd party
Resolved - This incident has been resolved.
Jun 4, 23:08 CEST
Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Jun 4, 21:25 CEST
Disturbances at 3rd party
Resolved - This incident has been resolved.
Jun 4, 19:55 CEST
Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Jun 4, 19:15 CEST
Delays in Merchant Portal
Resolved - This incident has been resolved.
Jun 4, 13:21 CEST
Investigating - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Jun 4, 10:14 CEST
Jun 3, 2025
Delays in Merchant Portal
Resolved - This incident has been resolved.
Jun 3, 10:32 CEST
Investigating - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Jun 2, 08:58 CEST
Jun 2, 2025
Nets - Delayed payouts
Resolved - This incident has been resolved.
Jun 2, 08:35 CEST
Monitoring - The payouts are expected to be made on Monday, the 2nd of June.
May 30, 09:57 CEST
Investigating - We are currently experiencing issues with clearing files from Nets, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
May 30, 08:10 CEST
Swedbank Pay Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 05:00 CEST
Scheduled - Please be advised that a system upgrade related to authorization processing is scheduled for June 2nd at 05:00 (CET). No significant impact on authorization traffic is anticipated.
May 23, 16:25 CEST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
← Incident History Powered by Atlassian Statuspage