Monitoring - We have now received the clearing files from Nets, and processing is underway. Payouts for affected customers are expected to be received tomorrow, September 1st.
Aug 31, 2026 - 16:26 CEST
Identified - We have identified that the clearing files from Nets contain errors, which may cause delays in payouts for some customers. We are in close contact with Nets to ensure the files are corrected and minimize any delays.
Aug 31, 2026 - 07:52 CEST
Important Information Regarding Planned Maintenance Saturday 5th of September from 07.00 am CEST to 07.00 pm CEST.
During the above-mentioned time slot, infrastructure maintenance will be performed affecting Mastercard file transfer services.
We do not expect any interruptions to card authorization traffic or to the clearing & settlement processing due to this maintenance." Posted on
Aug 21, 2026 - 15:43 CEST
Resolved -
This incident has been resolved.
Aug 31, 07:51 CEST
Monitoring -
We have now received the clearing files from Verifone, and processing is underway. Payouts for affected customers are expected to be received on Monday, 31 August.
Aug 28, 13:38 CEST
Identified -
We have not yet received the clearing files from Verifone, which may result in delays to payouts for some customers. We are in close contact and will provide further updates as more information becomes available.
Aug 28, 08:40 CEST
Resolved -
This incident has been resolved.
Aug 28, 16:19 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 28, 11:12 CEST
Update -
We are continuing to work on a fix for this issue.
Aug 28, 10:52 CEST
Identified -
We are currently experiencing issues displaying data in Merchant Portal since approximately 04:20. This affects the visibility of transactions, batches, service charges, and other portal data. Payment processing is not affected. (edited)
Aug 28, 10:36 CEST
Resolved -
This incident has been resolved.
Aug 28, 08:34 CEST
Monitoring -
We have identified that the clearing file from Verifone was received later than expected, which may result in delays in payouts for some merchants.
Payouts are expected to be received tomorrow, Friday, August 28.
Aug 27, 08:35 CEST