Swedbank Pay Status

Delayed payouts - Disturbances with clearing and settlement

Update - We are continuing to investigate this issue with the highest priority.
Apr 13, 2026 - 22:49 CEST

Update - We are continuing to investigate this issue with the highest priority.
Apr 13, 2026 - 18:50 CEST

Update - We are continuing to investigate this issue with the highest priority.
Apr 13, 2026 - 17:05 CEST

Investigating - We are currently investigating issues with clearing files which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Apr 13, 2026 - 13:35 CEST

Acquiring of Card Transactions Operational

Card Authorization Operational

Clearing & Settlement Operational

Payment Solutions Operational

Instore Card Payments Operational

m/ecom Card Payments Operational

Swish Operational

Vipps Operational

Pay Later Operational

MobilePay Operational

Trustly Operational

Web Portal's Operational

Merchant Portal Operational

Consumer Portal Operational

eCom Admin Operational

PosPay WebReports Operational

Contact Channels Operational

Invoicing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Visa and Mastercard Spring release 2026 Apr `18`, `2026` `00:00` - Apr `19`, `2026` `18:00` CEST

Information regarding installation of Visa and Mastercard Spring Release 2026

Saturday 18th to Sunday 19th of April the installation of the changes in Visa and Mastercard spring release will be performed. The installation is not expected to cause any interruptions in communication or affect customers connecting to the authorization and clearing systems
Posted on Mar 31, 2026 - 10:08 CEST

Past Incidents

Apr 14, 2026

No incidents reported today.

Apr 13, 2026

Verifone - Delayed payouts - Disturbances with clearing and settlement

Resolved - This incident has been resolved.
Apr 13, 07:38 CEST

Monitoring - The payouts are expected to be made on Monday, the 13th of April.
Apr 10, 15:27 CEST

Investigating - We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.
Apr 10, 09:09 CEST

Scheduled Network Maintenance

Completed - The scheduled maintenance has been completed.
Apr 13, 07:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:00 CEST

Scheduled - Important information regarding planned network maintenance Monday 13th of April from 04.00 am CEST to 07.00 am CET. During the above-mentioned time, Swedbank will perform scheduled network maintenance.
Short interruptions in the card authorization traffic may be experienced during this maintenance window. We apologize for any inconvenience this may cause.
Apr 2, 15:21 CEST

Apr 12, 2026

Upcoming scheduled maintenance notice

Completed - The scheduled maintenance has been completed.
Apr 12, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:30 CEST

Scheduled - Important Information Regarding Planned maintenance
Saturday 11th of April and Sunday 12th of April from 00.30 am CET to 06.00 am CET both nights. During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests.

We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.
Mar 31, 09:53 CEST

Apr 11, 2026

Apr 10, 2026

Apr 9, 2026

Issues in Merchant Portal affecting login

Resolved - This incident has been resolved.
Apr 9, 16:22 CEST

Monitoring - We have identified the root cause of the issue affecting the Merchant Portal and have implemented a fix. The fix is currently being verified to ensure stability and full functionality.

We will provide an update once verification is completed.

Thank you for your patience.
Apr 9, 15:20 CEST

Investigating - We are currently experiencing issues with the Merchant Portal, including performance degradation and limited access to the portal.

The issue is being addressed to restore full functionality as soon as possible.

Thank you for your patience.
Apr 9, 11:15 CEST

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

Swish Service Disruption

Resolved - This incident has been resolved.
Apr 4, 18:43 CEST

Update - Swish is reporting a service disruption via their statuspage. They are investigating
Apr 4, 18:30 CEST

Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Apr 4, 18:19 CEST

Apr 3, 2026

No incidents reported.

Apr 2, 2026

Delays in Merchant Portal

Resolved - This incident has been resolved.
Apr 2, 15:00 CEST

Identified - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Apr 2, 09:24 CEST

Verifone - Delayed payouts - Disturbances with clearing and settlement

Resolved - This incident has been resolved.
Apr 2, 09:23 CEST

Monitoring - The payouts are expected to be made tomorrow, Thursday the 2nd of April.
Apr 1, 15:36 CEST

Apr 1, 2026

Mar 31, 2026

Verifone - Delayed payouts - Disturbances with clearing and settlement

Resolved - This incident has been resolved.
Mar 31, 08:05 CEST

Monitoring - The payouts are expected to be made tomorrow, Tuesday 31st of March.
Mar 30, 12:58 CEST

Scheduled Maintenance

Visa and Mastercard Spring release 2026 Apr 18, 2026 00:00 - Apr 19, 2026 18:00 CEST

Past Incidents

Visa and Mastercard Spring release 2026 Apr `18`, `2026` `00:00` - Apr `19`, `2026` `18:00` CEST