All Systems Operational
Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025
Vipps degraded service for all users
Resolved - This incident has been resolved.
Jan 16, 14:50 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 13:35 CET
Investigating - We are currently investigating this issue.
Jan 16, 13:25 CET
Jan 15, 2025

No incidents reported.

Jan 14, 2025
Delays in Merchant Portal
Resolved - This incident has been resolved.
Jan 14, 08:17 CET
Identified - We are currently experiencing delays in the Merchant Portal. This can cause some data (transactions and documents) to be unavailable.

The issue is being worked on to ensure that the data is available in the Merchant Portal as soon as possible.

Thank you for your patience.
Jan 10, 09:20 CET
Jan 13, 2025
Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Jan 13, 08:24 CET
Monitoring - Payouts are expected to be made on Monday, January 13th.
Jan 10, 15:04 CET
Investigating - We are currently experiencing disturbances with our clearing and settlement services which will cause delays with payouts to some customers. We are working to restore the service as soon as possible. Thank you for your patience.
Jan 10, 08:20 CET
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Jan 9, 2025

No incidents reported.

Jan 8, 2025
Mastercard Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 11:00 CET
Scheduled - Mastercard will be activating Transaction Link Identifier (TLID) towards Swedbank on Wednesday 8th of January, between 11:00 - 12:00 CET.
We do not expect any kind of disruptions on our services during this period.
Jan 2, 09:54 CET
Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025
Delays in Merchant Portal
Resolved - This incident has been resolved.
Jan 3, 14:44 CET
Investigating - We are currently experiencing delays in the Merchant Portal. This can cause some data (transactions and documents) to be unavailable.

The issue is being worked on to ensure that the data is available in the Merchant Portal as soon as possible.

Thank you for your patience.
Jan 2, 09:11 CET
Verifone - Disturbances with clearing and settlement
Resolved - The payouts are expected to be made on the 7th of January.
Jan 3, 14:40 CET
Investigating - Verifone are currently having issues with clearing files which will cause delays with payouts to some customers.
We apologize for any inconvenience that this may cause.
Jan 3, 09:42 CET
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