The scheduled maintenance has been completed.
Nov 29, 08:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:00 CET
We will be implementing a change to the 3DSecure simulator for the external integration environment. The simulator is responsible for providing the simulated 3DSecure flow to which the payment menu redirects while performing a card payment.
The effects of this change will be a new look to the UI of the 3DSecure-verification step, and, unlike the current 3DSecure simulator, the only possible choices of simulated outcome for the verification will be "Approved" or "Canceled" as of now.
We do not expect this to otherwise affect the external integration environment.
Nov 23, 15:51 CET
This incident has been resolved.
Nov 21, 13:06 CET
A fix has been implemented and we are monitoring the results.
Nov 16, 16:58 CET
We are continuing to work on a fix for this issue.
Nov 16, 16:56 CET
We have discovered that the reference number shown on your account statement is incorrect, the last two digits differs from the correct one. This affects the customers that was debited by us yesterday (15/11). We have resolved the error so that it does not occur in next month's draw, but unfortunately we cannot correct the reference number that is already in your bank statement. No actions are needed to be taken on your part, we just want to draw your attention to this detail.
Sorry for any inconvenience this may cause.
Nov 16, 12:49 CET