Update - Service functionality remains stable at the improved levels previously communicated. Work is still ongoing to address the remaining issues and ensure a full resolution.

Further updates will be provided as relevant.

Jul 15, 2026 - 11:10 CEST
Update - Service functionality has continued to improve, and work remains ongoing to address the remaining issues.

Further updates will be provided as relevant.

Jul 09, 2026 - 16:36 CEST
Update - Our teams continue to work on the remaining issues and improvements to restore full functionality.

We will continue to monitor the service and provide further updates as relevant.

Jul 07, 2026 - 11:54 CEST
Monitoring - The majority of the reported issues affecting the Merchant Portal have now been resolved, and service functionality has improved significantly.

We will continue to closely monitor the portal to ensure stability and investigate any remaining isolated issues.

We will provide further updates should additional information become available.

Jul 03, 2026 - 18:17 CEST
Update - We are continuing to investigate the issues and work to restore normal functionality as soon as possible.
Jul 03, 2026 - 11:11 CEST
Update - We are continuing to investigate and work to restore normal functionality as soon as possible.
Jul 02, 2026 - 17:06 CEST
Update - We continue to investigate issues affecting the Merchant Portal.

Customers may experience intermittent issues related to information displayed or exported from the portal.

We are actively investigating and working to restore normal functionality as soon as possible.

Jul 01, 2026 - 15:41 CEST
Identified - We are currently experiencing an issue in the Merchant Portal where the status of some transactions may be incorrectly displayed as pending, and some transactions may not be visible.

This is a display issue only and does not affect transaction processing.

We are investigating and working to resolve the issue as soon as possible.

Thank you for your patience.

Jul 01, 2026 - 08:48 CEST
Merchant Payouts Operational
Merchant Payouts Operational
Accept Payments Operational
Instore Card Payments Operational
Online Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Click to Pay Operational
Portals Degraded Performance
Merchant Portal Degraded Performance
Consumer Portal Operational
PosPay WebReports Operational
Customer Support Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Resolved - The incident has been resolved. We will continue to monitor the service.
Aug 15, 08:48 CEST
Identified - The disturbance affecting Mastercard authorizations is related to an ongoing global issue at Mastercard.

Current indications suggest that the situation has stabilized. Mastercard is actively investigating the issue.

We continue to monitor the service closely and will provide updates as more information becomes available.

Aug 15, 07:57 CEST
Investigating - We are currently experiencing disturbances with Mastercard authorizations.
Aug 15, 06:36 CEST

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Resolved - This incident has been resolved.
Aug 4, 07:52 CEST
Investigating - We are currently investigating this issue.
Aug 3, 20:25 CEST

Aug 3, 2026