All Systems Operational

Merchant Payouts Operational
Merchant Payouts Operational
Accept Payments Operational
Instore Card Payments Operational
Online Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Click to Pay Operational
Portals Operational
Merchant Portal Operational
Consumer Portal Operational
PosPay WebReports Operational
Customer Support Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Delayed payouts for some Norwegian merchants
Resolved - All delayed payouts have now been processed and paid out. The issue is resolved.
Sep 9, 07:18 CEST
Identified - We have identified that payouts to some Norwegian merchants are delayed. The affected payouts relate to sales from Friday, Saturday and Sunday. We are working to resolve the issue and will provide further updates when available.
Sep 8, 08:23 CEST

Sep 8, 2026

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Important Information Regarding Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 07:00 CEST
Scheduled - Important Information Regarding Planned Maintenance Saturday 5th of September from 07.00 am CEST to 07.00 pm CEST.

During the above-mentioned time slot, infrastructure maintenance will be performed affecting Mastercard file transfer services.

We do not expect any interruptions to card authorization traffic or to the clearing & settlement processing due to this maintenance.
Aug 21, 15:43 CEST

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Vipps Service Disruption
Resolved - This incident has been resolved.
Sep 2, 14:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 12:36 CEST
Update - We are continuing to work on a fix for this issue.
Sep 2, 12:36 CEST
Identified - - Vipps has implemented a fix and we are monitoring the results.
Sep 2, 12:23 CEST

Sep 1, 2026

Nets - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Sep 1, 08:44 CEST
Monitoring - We have now received the clearing files from Nets, and processing is underway. Payouts for affected customers are expected to be received tomorrow, September 1st.
Aug 31, 16:26 CEST
Identified - We have identified that the clearing files from Nets contain errors, which may cause delays in payouts for some customers. We are in close contact with Nets to ensure the files are corrected and minimize any delays.
Aug 31, 07:52 CEST

Aug 31, 2026

Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Aug 31, 07:51 CEST
Monitoring - We have now received the clearing files from Verifone, and processing is underway. Payouts for affected customers are expected to be received on Monday, 31 August.
Aug 28, 13:38 CEST
Identified - We have not yet received the clearing files from Verifone, which may result in delays to payouts for some customers. We are in close contact and will provide further updates as more information becomes available.
Aug 28, 08:40 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Data visibility issues in Merchant Portal
Resolved - This incident has been resolved.
Aug 28, 16:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 11:12 CEST
Update - We are continuing to work on a fix for this issue.
Aug 28, 10:52 CEST
Identified - We are currently experiencing issues displaying data in Merchant Portal since approximately 04:20. This affects the visibility of transactions, batches, service charges, and other portal data. Payment processing is not affected. (edited)
Aug 28, 10:36 CEST
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Aug 28, 08:34 CEST
Monitoring - We have identified that the clearing file from Verifone was received later than expected, which may result in delays in payouts for some merchants.

Payouts are expected to be received tomorrow, Friday, August 28.
Aug 27, 08:35 CEST
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