All Systems Operational

Merchant Payouts Operational
Merchant Payouts Operational
Accept Payments Operational
Instore Card Payments Operational
Online Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Click to Pay Operational
Portals Operational
Merchant Portal Operational
Consumer Portal Operational
PosPay WebReports Operational
Customer Support Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Important Information Regarding Planned Maintenance Sep 5, 2026 07:00-19:00 CEST

Important Information Regarding Planned Maintenance Saturday 5th of September from 07.00 am CEST to 07.00 pm CEST.

During the above-mentioned time slot, infrastructure maintenance will be performed affecting Mastercard file transfer services.

We do not expect any interruptions to card authorization traffic or to the clearing & settlement processing due to this maintenance.
Posted on Aug 21, 2026 - 15:43 CEST

Important Information Regarding Planned Maintenance Sep 12, 2026 00:30 - Sep 13, 2026 02:00 CEST

Important information regarding planned maintenance Saturday 12th of September and Sunday 13th of September from 00.30 am CEST to 06.00 am CEST both nights.

During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests.

We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.
Posted on Sep 01, 2026 - 09:47 CEST

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Vipps Service Disruption
Resolved - This incident has been resolved.
Sep 2, 14:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 12:36 CEST
Update - We are continuing to work on a fix for this issue.
Sep 2, 12:36 CEST
Identified - - Vipps has implemented a fix and we are monitoring the results.
Sep 2, 12:23 CEST

Sep 1, 2026

Nets - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Sep 1, 08:44 CEST
Monitoring - We have now received the clearing files from Nets, and processing is underway. Payouts for affected customers are expected to be received tomorrow, September 1st.
Aug 31, 16:26 CEST
Identified - We have identified that the clearing files from Nets contain errors, which may cause delays in payouts for some customers. We are in close contact with Nets to ensure the files are corrected and minimize any delays.
Aug 31, 07:52 CEST

Aug 31, 2026

Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Aug 31, 07:51 CEST
Monitoring - We have now received the clearing files from Verifone, and processing is underway. Payouts for affected customers are expected to be received on Monday, 31 August.
Aug 28, 13:38 CEST
Identified - We have not yet received the clearing files from Verifone, which may result in delays to payouts for some customers. We are in close contact and will provide further updates as more information becomes available.
Aug 28, 08:40 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Data visibility issues in Merchant Portal
Resolved - This incident has been resolved.
Aug 28, 16:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 11:12 CEST
Update - We are continuing to work on a fix for this issue.
Aug 28, 10:52 CEST
Identified - We are currently experiencing issues displaying data in Merchant Portal since approximately 04:20. This affects the visibility of transactions, batches, service charges, and other portal data. Payment processing is not affected. (edited)
Aug 28, 10:36 CEST
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Aug 28, 08:34 CEST
Monitoring - We have identified that the clearing file from Verifone was received later than expected, which may result in delays in payouts for some merchants.

Payouts are expected to be received tomorrow, Friday, August 28.
Aug 27, 08:35 CEST

Aug 27, 2026

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage