Update - Our teams continue to work on the remaining issues and improvements to restore full functionality.
We will continue to monitor the service and provide further updates as relevant.
Jul 07, 2026 - 11:54 CEST
We will continue to monitor the service and provide further updates as relevant.
Jul 07, 2026 - 11:54 CEST
Monitoring - The majority of the reported issues affecting the Merchant Portal have now been resolved, and service functionality has improved significantly.
We will continue to closely monitor the portal to ensure stability and investigate any remaining isolated issues.
We will provide further updates should additional information become available.
Jul 03, 2026 - 18:17 CEST
We will continue to closely monitor the portal to ensure stability and investigate any remaining isolated issues.
We will provide further updates should additional information become available.
Jul 03, 2026 - 18:17 CEST
Update - We are continuing to investigate the issues and work to restore normal functionality as soon as possible.
Jul 03, 2026 - 11:11 CEST
Jul 03, 2026 - 11:11 CEST
Update - We are continuing to investigate and work to restore normal functionality as soon as possible.
Jul 02, 2026 - 17:06 CEST
Jul 02, 2026 - 17:06 CEST
Update - We continue to investigate issues affecting the Merchant Portal.
Customers may experience intermittent issues related to information displayed or exported from the portal.
We are actively investigating and working to restore normal functionality as soon as possible.
Jul 01, 2026 - 15:41 CEST
Customers may experience intermittent issues related to information displayed or exported from the portal.
We are actively investigating and working to restore normal functionality as soon as possible.
Jul 01, 2026 - 15:41 CEST
Identified - We are currently experiencing an issue in the Merchant Portal where the status of some transactions may be incorrectly displayed as pending, and some transactions may not be visible.
This is a display issue only and does not affect transaction processing.
We are investigating and working to resolve the issue as soon as possible.
Thank you for your patience.
Jul 01, 2026 - 08:48 CEST
This is a display issue only and does not affect transaction processing.
We are investigating and working to resolve the issue as soon as possible.
Thank you for your patience.
Jul 01, 2026 - 08:48 CEST
Merchant Payouts
Operational
Merchant Payouts
Operational
Accept Payments
Operational
Instore Card Payments
Operational
Online Card Payments
Operational
Swish
Operational
Vipps
Operational
Pay Later
Operational
MobilePay
Operational
Trustly
Operational
Portals
Degraded Performance
Merchant Portal
Degraded Performance
Consumer Portal
Operational
PosPay WebReports
Operational
Customer Support
Operational
Phone Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Important information regarding upcoming network maintenance Jul 9, 2026 00:30-02:30 CEST
Update -
Maintenance has now been confirmed and will take place on July 9th between 00:30–02:30 CEST.
Short interruptions in card authorization traffic may occur during this time.
Jun 30, 2026 - 16:23 CEST
Short interruptions in card authorization traffic may occur during this time.
Jun 30, 2026 - 16:23 CEST
Scheduled -
Swedbank is planning network maintenance activities in early July.
The work is currently expected to take place:
- July 9th at 00:30-02:30 CEST
Short interruptions in the card authorization traffic may be experienced during this time period.
Please note that the schedule is preliminary and may be subject to change. We apologize for any inconvenience this may cause.
Jun 25, 2026 - 13:21 CEST
The work is currently expected to take place:
- July 9th at 00:30-02:30 CEST
Short interruptions in the card authorization traffic may be experienced during this time period.
Please note that the schedule is preliminary and may be subject to change. We apologize for any inconvenience this may cause.
Jun 25, 2026 - 13:21 CEST