All Systems Operational
Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Swedbank Network Maintenance Sep 19, 2024 22:00 - Sep 20, 2024 01:00 CEST
Swedbank will perform planned network maintenance during the following time interval: Sept 19th 22.00 – Sept 20th 01.00 CET (3 hours window). Short interruptions in the card authorization flow may occur but are expected to last only a few seconds.
Posted on Sep 11, 2024 - 17:18 CEST
Past Incidents
Sep 11, 2024
Verifone - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Sep 11, 08:20 CEST
Investigating - Verifone are currently having issues with clearing files which will cause delays with payouts to some customers. Payouts are expected to be made on Wednesday 11/9.
Sorry for any inconvenience this may cause.
Sep 10, 08:42 CEST
Sep 10, 2024
Vipps Service Disruption
Resolved - This incident has been resolved.
Sep 10, 19:02 CEST
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 10, 17:37 CEST
Application platform restart
Resolved - This incident has been resolved.
Sep 10, 15:26 CEST
Monitoring - Due to some service instabilities we have to restart our application platform which will cause approximately 1 minute of downtime.
Sep 10, 10:58 CEST
Delays in Merchant Portal
Resolved - This incident has been resolved.
Sep 10, 12:58 CEST
Identified - We are currently experiencing delays in the Merchant Portal. This can cause some data (transactions and documents) to be unavailable.

The issue is being worked on to ensure that the data is available in the Merchant Portal as soon as possible.

Thank you for your patience.
Sep 9, 10:40 CEST
Verifone - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Sep 10, 08:43 CEST
Investigating - We are currently having issues with clearing files which will cause delays with payouts to some customers. Payouts are expected to be made on Tuesday 10/9.
Sorry for any inconvenience this may cause.
Sep 9, 08:38 CEST
Service Disruption
Resolved - This incident has been resolved.
Sep 10, 02:43 CEST
Update - We are continuing to investigate this issue.
Sep 10, 02:28 CEST
Investigating - We are currently investigating this issue.
Sep 10, 02:14 CEST
Sep 9, 2024
Verifone - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Sep 9, 08:38 CEST
Investigating - Verifone are currently having issues with clearing files which will cause delays with payouts to some customers. Payouts are expected to be made on Monday 9/9.
Sorry for any inconvenience this may cause.
Sep 6, 09:08 CEST
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Swish Service Outage
Resolved - This incident has been resolved.
Sep 6, 14:21 CEST
Investigating - Swish are experiencing a major outage and is investigating.
Sep 6, 13:42 CEST
Swish Service Disruption
Resolved - This incident has been resolved.
Sep 6, 13:09 CEST
Update - Swish are experiencing an outage and is investigating.
Sep 6, 12:51 CEST
Update - We are continuing to investigate this issue.
Sep 6, 12:40 CEST
Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 6, 12:34 CEST
Sep 5, 2024

No incidents reported.

Sep 4, 2024
Verifone - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Sep 4, 08:33 CEST
Identified - Verifone are currently having issues with clearing files which will cause delays with payouts to some customers. Payouts are expected to be made tomorrow Wednesday 4/9.
Sorry for any inconvenience this may cause.
Sep 3, 08:49 CEST
Sep 3, 2024
Sep 2, 2024
Delays in Merchant Portal
Resolved - This incident has been resolved.
Sep 2, 23:35 CEST
Identified - We are currently experiencing delays in the Merchant Portal. This can cause some data (transactions and documents) to be unavailable.

The issue is being worked on to ensure that the data is available in the Merchant Portal as soon as possible.

Thank you for your patience.
Sep 2, 14:18 CEST
Issues with callbacks for Payment Instruments (V1) API
Resolved - This incident has been resolved.
Sep 2, 15:56 CEST
Investigating - An issue in our systems are currently affecting the callbacks being sent for credit card transactions and payments created through the Payment Instruments (V1) API, meaning that you will not receive a callback for some or all of the created transactions and payments.

We apologize for any inconvenience this causes.
Sep 2, 15:13 CEST
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024
Delays in Merchant Portal
Resolved - This incident has been resolved.
Aug 30, 07:59 CEST
Identified - We are currently experiencing delays in the Merchant Portal. This can cause some data (transactions and documents) to be unavailable.

The issue is being worked on to ensure that the data is available in the Merchant Portal as soon as possible.

Thank you for your patience.
Aug 26, 13:45 CEST
Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage