Delayed payouts - Disturbances with clearing and settlement

Incident Report for Swedbank Pay

Update

We are continuing to investigate this issue with the highest priority.
Posted Apr 13, 2026 - 22:49 CEST

Update

We are continuing to investigate this issue with the highest priority.
Posted Apr 13, 2026 - 18:50 CEST

Update

We are continuing to investigate this issue with the highest priority.
Posted Apr 13, 2026 - 17:05 CEST

Investigating

We are currently investigating issues with clearing files which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Posted Apr 13, 2026 - 13:35 CEST
This incident affects: Acquiring of Card Transactions (Clearing & Settlement).
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