WestPay - Delayed payouts

Incident Report for Swedbank Pay

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 08:30 CEST

Monitoring

The payouts are expected to be made on Thursday, the 12th of June.

Posted Jun 11, 2025 - 08:52 CEST

Identified

We are currently experiencing issues with clearing files from WestPay, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.

Posted Jun 11, 2025 - 08:05 CEST

This incident affected: Acquiring of Card Transactions (Clearing & Settlement).