Service Disruption – Terminals using mobile/SIM connectivity

Incident Report for Swedbank Pay

Resolved

This incident has been resolved.

Posted Jun 01, 2026 - 19:46 CEST

Identified

We are currently experiencing a service disruption with PAX-terminals using SIM-cards. We are working to restore the service as soon as possible. Thank you for your patience.

Service is functioning via Wi-Fi.

How to Connect Your PAX Terminal to Wi-Fi:

1. Tap the three dots in the bottom-left corner of the screen.
2. Select Admin Menu.
3. Enter your Admin Code.
4. Go to Settings.
5. Choose Network Settings.
6. Select Wi-Fi and connect to your preferred network.
Payment Solutions - Instore Card Payments

Posted Jun 01, 2026 - 15:01 CEST

This incident affected: Accept Payments (Instore Card Payments).