Nets - Delayed payouts

Incident Report for Swedbank Pay

Resolved

This incident has been resolved.

Posted Nov 03, 2025 - 12:57 CET

Monitoring

The payouts are expected to be made on Monday, the 3rd of November.

Posted Nov 02, 2025 - 14:36 CET

Update

We are continuing to work on a fix for this issue.

Posted Oct 31, 2025 - 07:39 CET

Update

We are continuing to work on a fix for this issue.

Posted Oct 30, 2025 - 08:18 CET

Identified

We are currently experiencing issues with clearing files from Nets, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.

Posted Oct 29, 2025 - 08:54 CET

This incident affected: Acquiring of Card Transactions (Clearing & Settlement).