Delayed payouts - Disturbances with clearing and settlement

Incident Report for Swedbank Pay

Resolved

This incident has been resolved.

Posted Sep 23, 2026 - 13:47 CEST

Update

The affected clearing and payout flows have largely been restored, and payments are continuing to be processed.

Investigations and recovery activities remain ongoing.

Posted Sep 22, 2026 - 11:14 CEST

Identified

We are currently experiencing issues with clearing files, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.

Posted Sep 21, 2026 - 11:08 CEST

This incident affected: Merchant Payouts (Merchant Payouts).