Monitoring - The service is now stable and is being monitored.
Dec 03, 2025 - 17:38 CET
Investigating - We are currently experiencing a service disruption with PAX-terminals using SIM-cards. We are working to restore the service as soon as possible. Thank you for your patience.

Service is functioning via Wi-Fi.

How to Connect Your PAX Terminal to Wi-Fi:

1. Tap the three dots in the bottom-left corner of the screen.
2. Select Admin Menu.
3. Enter your Admin Code.
4. Go to Settings.
5. Choose Network Settings.
6. Select Wi-Fi and connect to your preferred network.

Dec 03, 2025 - 16:07 CET
Identified - We are continuing to work on a fix for this issue.
Dec 03, 2025 - 15:35 CET
Update - We are continuing to investigate this issue.
Dec 03, 2025 - 09:06 CET
Investigating - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Dec 03, 2025 - 09:03 CET
Identified - Swish is currently unavailable in test due to a certificate issue. We are working with Swish to resolve this issue.
Dec 03, 2025 - 10:07 CET
Acquiring of Card Transactions Operational
Card Authorization Operational
Clearing & Settlement Operational
Payment Solutions Operational
Instore Card Payments Operational
m/ecom Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Web Portal's Operational
Merchant Portal Operational
Consumer Portal Operational
eCom Admin Operational
PosPay WebReports Operational
Contact Channels Operational
Invoicing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Important Information regarding Swedbank Planned Maintenance Dec 6, 2025 00:30 - Dec 7, 2025 06:30 CET

Upcoming scheduled maintenance notice
Important Information Regarding Planned maintenance Saturday 6th of December and Sunday 7th of December from 00.30 am CET to 06.00 am CET both nights. During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests. We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.

Posted on Nov 26, 2025 - 16:14 CET
Dec 4, 2025

No incidents reported today.

Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 09:00 CET
Monitoring - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause.

The issue is resolved and the payouts are expected to be made tomorrow, the 3rd of December.

Dec 2, 09:27 CET
Dec 2, 2025
Dec 1, 2025
Resolved - This incident has been resolved.
Dec 1, 19:53 CET
Investigating - We are currently investigating this issue.
Dec 1, 16:47 CET
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Resolved - This incident has been resolved.
Nov 28, 08:48 CET
Investigating - We are currently investigating this issue.
Nov 27, 20:23 CET
Nov 27, 2025
Resolved - This incident has been resolved.
Nov 27, 07:43 CET
Monitoring - The payouts are expected to be made tomorrow, the 27th of November.
Nov 26, 12:50 CET
Update - We are continuing to work on a fix for this issue.
Nov 26, 09:10 CET
Identified - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Nov 26, 09:07 CET
Nov 26, 2025
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.