All Systems Operational

Acquiring of Card Transactions Operational
Card Authorization Operational
Clearing & Settlement Operational
Payment Solutions Operational
Instore Card Payments Operational
m/ecom Card Payments Operational
Swish Operational
Vipps Operational
Pay Later Operational
MobilePay Operational
Trustly Operational
Web Portal's Operational
Merchant Portal Operational
Consumer Portal Operational
eCom Admin Operational
PosPay WebReports Operational
Contact Channels Operational
Invoicing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Swish unavailable in test
Resolved - This incident has been resolved.
Dec 11, 14:10 CET
Identified - Swish is currently unavailable in test due to a certificate issue. We are working with Swish to resolve this issue.
Dec 3, 10:07 CET
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Dec 11, 07:53 CET
Monitoring - The payouts are expected to be made on Thursday 11th of December.
Dec 10, 10:23 CET
Identified - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Dec 10, 08:39 CET
Dec 10, 2025
Dec 9, 2025
Card Authorization
Resolved - The incident has been resolved. Problem was solved at third party.
Dec 9, 22:10 CET
Monitoring - The card authorization traffic is recovering from around 21.00 CET. We are monitoring.
Dec 9, 21:11 CET
Investigating - A third-party provider is experiencing issues that may affect card transaction authorizations. Some transactions may be declined. We will share updates as soon as possible. Thank you for your understanding.
Dec 9, 20:04 CET
Dec 8, 2025

No incidents reported.

Dec 7, 2025
Important Information regarding Swedbank Planned Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:30 CET
Scheduled - Upcoming scheduled maintenance notice
Important Information Regarding Planned maintenance Saturday 6th of December and Sunday 7th of December from 00.30 am CET to 06.00 am CET both nights. During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests. We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.
Nov 26, 16:14 CET
Dec 6, 2025
Dec 5, 2025

No incidents reported.

Dec 4, 2025
Service Disruption - Terminals using mobile/SIM connectivity
Resolved - This incident has been resolved.
Dec 4, 10:17 CET
Monitoring - The service is now stable and is being monitored.
Dec 3, 17:38 CET
Investigating - We are currently experiencing a service disruption with PAX-terminals using SIM-cards. We are working to restore the service as soon as possible. Thank you for your patience.

Service is functioning via Wi-Fi.

How to Connect Your PAX Terminal to Wi-Fi:

1. Tap the three dots in the bottom-left corner of the screen.
2. Select Admin Menu.
3. Enter your Admin Code.
4. Go to Settings.
5. Choose Network Settings.
6. Select Wi-Fi and connect to your preferred network.
Dec 3, 16:07 CET
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - The incident has been resolved. Payouts will be delievered during the day, 4th of December
Dec 4, 08:29 CET
Identified - We are continuing to work on a fix for this issue.
Dec 3, 15:35 CET
Update - We are continuing to investigate this issue.
Dec 3, 09:06 CET
Investigating - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Dec 3, 09:03 CET
Dec 3, 2025
Verifone - Delayed payouts - Disturbances with clearing and settlement
Resolved - This incident has been resolved.
Dec 3, 09:00 CET
Monitoring - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause.

The issue is resolved and the payouts are expected to be made tomorrow, the 3rd of December.
Dec 2, 09:27 CET
Dec 2, 2025
Dec 1, 2025
At the moment, Nordea is experiencing a disturbance that may impact Swish transactions to and from Nordea.
Resolved - This incident has been resolved.
Dec 1, 19:53 CET
Investigating - We are currently investigating this issue.
Dec 1, 16:47 CET
Nov 30, 2025

No incidents reported.

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