Swedbank Pay Status

All Systems Operational

Acquiring of Card Transactions Operational

Card Authorization Operational

Clearing & Settlement Operational

Payment Solutions Operational

Instore Card Payments Operational

m/ecom Card Payments Operational

Swish Operational

Vipps Operational

Pay Later Operational

MobilePay Operational

Trustly Operational

Web Portal's Operational

Merchant Portal Operational

Consumer Portal Operational

eCom Admin Operational

PosPay WebReports Operational

CAM - IssuerAdmin Operational

CAM - UserPortal Operational

MediPay - MerchantPortal Operational

VAS Operational

Medipay Operational

APM Operational

Multipay - Mobile checkout Operational

GiftCard Operational

Valuecodes / Coupons Operational

Topup codes Operational

FuelCard Operational

FuelCard STIP Operational

FuelCard SAF Operational

RetailCard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Nets - Disturbances with clearing and settlement

Resolved - This incident has been resolved.
Nov 20, 09:58 CET

Monitoring - Payouts are expected to be made tomorrow, Wednesday the 20th of November.
Nov 19, 16:24 CET

Investigating - We are currently having issues with clearing files which will cause delays with payouts to some customers. We apologize for any inconvenience this may cause.
Nov 19, 08:30 CET

Nov 19, 2024

VAS - Minor release

Completed - The scheduled maintenance has been completed.
Nov 19, 15:17 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 11:17 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 19, 11:16 CET

Authorization disturbances Nov 19th

Resolved - The processing of authorizations is back to normal.
Nov 19, 11:57 CET

Investigating - There may be disturbances with the authorization service. We are investigating.
Nov 19, 10:59 CET

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

Swish Service Disruption

Resolved - This incident has been resolved.
Nov 16, 23:30 CET

Investigating - Swish are currently experiencing a service disruption. They are working to restore the service as soon as possible. Thank you for your patience.
Nov 16, 19:23 CET

Nov 15, 2024

Vipps Service Disruption

Resolved - This incident has been resolved.
Nov 15, 15:18 CET

Identified - Vipps are currently experiencing a service disruption. They are working to restore the service as soon as possible. Thank you for your patience.
Nov 15, 14:53 CET

Nov 14, 2024

eCom admin instability

Resolved - This incident has been resolved.
Nov 14, 14:15 CET

Investigating - eCom admin is currently unstable. We are investigating the issue.
Nov 14, 13:26 CET

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Disturbances at 3rd party

Resolved - This incident has been resolved.
Nov 12, 09:53 CET

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Nov 12, 07:53 CET

Nov 11, 2024

No incidents reported.

Nov 10, 2024

Important Information regarding Swedbank Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:30 CET

Scheduled - Important Information Regarding Planned maintenance Saturday 9th of November and Sunday 10th of November from 00.30 am CET to 06.00 am CET both nights. During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests. We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.
Nov 5, 10:32 CET

Nov 9, 2024

Nov 8, 2024

Disturbances at 3rd party

Resolved - This incident has been resolved.
Nov 8, 13:38 CET

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Nov 8, 12:32 CET

Disturbances at 3rd party

Resolved - This incident has been resolved.
Nov 8, 10:14 CET

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Nov 8, 09:50 CET

Disturbances at 3rd party

Resolved - This incident has been resolved.
Nov 8, 09:35 CET

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Nov 8, 08:45 CET

Nov 7, 2024

Network Maintenance

Completed - The scheduled maintenance has been completed.
Nov 7, 13:36 CET

Scheduled - Please be adviced that we will be conducting network maintenance on November 4th and 5th, between 00:30 - 01:30 CET. We anticipate no service interruptions during this process.
Oct 31, 13:38 CET