All Systems Operational

Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
PayByLink Operational
Contact Channels Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025
VAS - Medipay maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 10:59 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 09:45 CEST
PosPay WebReports is having problems
Resolved - This incident has been resolved.
Sep 18, 09:09 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 07:48 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 03:58 CEST
There are some ongoing issues with Trustly payments
Resolved - This incident has been resolved.
Sep 18, 08:59 CEST
Update - We are continuing to investigate this issue.
Sep 18, 08:51 CEST
Investigating - We are currently investigating this issue.
Sep 18, 07:55 CEST
Sep 17, 2025
Verifone - Delayed payouts
Resolved - This incident has been resolved.
Sep 17, 09:14 CEST
Update - We are continuing to work on a fix for this issue.
Sep 16, 07:32 CEST
Identified - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Sep 15, 08:29 CEST
Sep 16, 2025
Sep 15, 2025
Delays in Merchant Portal
Resolved - This incident has been resolved.
Sep 15, 14:00 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 09:40 CEST
Investigating - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Sep 12, 09:28 CEST
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Sep 11, 2025

No incidents reported.

Sep 10, 2025
VAS - Minor release for Medipay & Giftcard webshop
Completed - The scheduled maintenance has been completed.
Sep 10, 11:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 10, 09:27 CEST
Sep 9, 2025

No incidents reported.

Sep 8, 2025
VAS - GiftCard distribution problems
Resolved - This incident has been resolved.
Sep 8, 14:52 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 8, 14:52 CEST
Vipps Service Disruption
Resolved - This incident has been resolved.
Sep 8, 10:45 CEST
Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 8, 10:12 CEST
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Delays in Merchant Portal
Resolved - This incident has been resolved.
Sep 5, 17:26 CEST
Investigating - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Sep 5, 14:01 CEST
Disturbances at 3rd party
Resolved - This incident has been resolved.
Sep 5, 10:48 CEST
Identified - We are currently experiencing a service disruption at third party Dankort. Our external provider/supplier is investigating the issue. Thank you for your patience.
Sep 5, 08:14 CEST
Sep 4, 2025

No incidents reported.

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