All Systems Operational

Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
PayByLink Operational
Contact Channels Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

VAS Giftcard Webshop release Oct 28, 2025 06:00-08:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Oct 27, 2025 - 13:41 CET
Nov 4, 2025

No incidents reported today.

Nov 3, 2025
Issues with Merchant Portal
Resolved - This incident has been resolved.
Nov 3, 17:50 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 12:22 CET
Investigating - We are currently experiencing issues with the Merchant Portal.

The issue is being investigated in order to restore full functionality as soon as possible.

Thank you for your patience.
Nov 3, 09:18 CET
Nets - Delayed payouts
Resolved - This incident has been resolved.
Nov 3, 12:57 CET
Monitoring - The payouts are expected to be made on Monday, the 3rd of November.
Nov 2, 14:36 CET
Update - We are continuing to work on a fix for this issue.
Oct 31, 07:39 CET
Update - We are continuing to work on a fix for this issue.
Oct 30, 08:18 CET
Identified - We are currently experiencing issues with clearing files from Nets, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Oct 29, 08:54 CET
Important Information: Temporary Service Disruption at Swedbank Pay
Completed - The scheduled maintenance has been completed.
Nov 3, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 03:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 14:35 CEST
Scheduled - Swedbank Pay will carry out a planned technical update during the night between November 2nd and 3rd.
To minimize the impact on your customers, the work is scheduled to take place between 03:00 and 04:00.
During this time, temporary service disruptions may occur in our Swish service.
We therefore recommend that you, if possible, inform your end customers via your preferred communication channels to use other available payment methods during this period.
This way, we can reduce the impact on the purchase flow.
Thank you for your understanding!
Oct 17, 14:34 CEST
Nov 2, 2025
Nov 1, 2025

No incidents reported.

Oct 31, 2025
Oct 30, 2025
Delays in Merchant Portal
Resolved - This incident has been resolved.
Oct 30, 15:28 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 14:40 CET
Identified - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.
Oct 30, 08:40 CET
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
System outage for COOP matkonto
Resolved - This incident has been resolved.
Oct 25, 20:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 25, 18:49 CEST
Investigating - We are currently investigating this issue.
Oct 25, 17:21 CEST
Oct 24, 2025

No incidents reported.

Oct 23, 2025
Partial outage towards ECOM.
Resolved - This incident has been resolved.
Oct 23, 16:33 CEST
Investigating - A connection timeout towards our ECOM department caused partial outage for some of our services.

Affected services are:
- MediPay, APM, PayByLink, MultiPay Checkout

This problem was solved 16:15
Oct 23, 16:32 CEST
Verifone - Delayed payouts
Resolved - This incident has been resolved.
Oct 23, 08:12 CEST
Monitoring - The payouts are expected to be made on Thursday, the 23rd of October.

This was due to issues with clearing files, which have resulted in delayed payouts for some customers. We apologize for any inconvenience this may cause.
Oct 22, 08:48 CEST
Oct 22, 2025
Oct 21, 2025

No incidents reported.

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