All Systems Operational
Acquiring of Card Transactions ? Operational
Card Authorization ? Operational
Clearing & Settlement ? Operational
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Operational
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Operational
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Important Information regarding Planned Maintenance May 18, 2024 00:30 - May 19, 2024 12:30 CEST
Important Information Regarding Planned maintenance

Saturday 18th of May and Sunday 19th of May from 00.30 am CET to 06.00 am CET both nights.

During the above mentioned time slots, Swedbank will perform Disaster Recovery Tests.
We do not expect any interruptions in the card authorization traffic or in the clearing & settlement processing due to this maintenance.

We apologize for any inconvenience.

Posted on May 13, 2024 - 10:11 CEST
Past Incidents
May 17, 2024
Resolved - This incident has been resolved.
May 17, 09:21 CEST
Investigating - We are currently experiencing disturbances with terminals from Westpay. Investigation and problemsolving are ongoing.
May 17, 09:02 CEST
May 16, 2024
Resolved - We have received information that the issue has now been resolved.
May 16, 14:05 CEST
Investigating - We are currently experience disturbances with terminals from Westpay. Investigation and problemsolving are ongoing.
May 16, 13:33 CEST
May 15, 2024

No incidents reported.

May 14, 2024
Resolved - This incident has been resolved.
May 14, 11:28 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 11:21 CEST
Identified - The issue will be fixed shortly.
May 14, 11:13 CEST
Investigating - We are currently investigating this issue.
May 14, 11:06 CEST
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - This incident has been resolved.
May 10, 11:31 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 11:27 CEST
Investigating - We are currently investigating this issue.
May 10, 11:24 CEST
Resolved - This incident has been resolved.
May 10, 09:47 CEST
Investigating - We are currently investigating this issue.
May 10, 08:37 CEST
May 9, 2024

No incidents reported.

May 8, 2024
Resolved - This incident has been resolved.
May 8, 14:47 CEST
Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
May 8, 14:29 CEST
Resolved - This incident has been resolved.
May 8, 09:14 CEST
Investigating - We are currently investigating this issue.
May 8, 08:59 CEST
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.